Community Activity
Outdoor nestcam connected to wifi but rarely can I access the feed
My camera is online, and when i test wifi connectivity to the device it is a-ok (45 mbps).When I click to look at the live feed, it spins and spins and spins and then says 'can't connect, retry'. so after many retries it sometimes gets me to the live...
Google Nest Doorbell self-released from latch, hit landing and smashed lens
I can see several posts with similar issues of the latch slowly wearing and Google Nest Doorbell being knocked off or falling off its holder. This has now happened to us. The camera landing on our tiled landing and now has smashed lens. Unit is other...
Google home device ownership
Our company through a third party had a google home skill that was cloud enabled developed. However, we can't track down the developer account which created this. How can we recover the account or have this device removed so we can add a new device? ...
Nest morning automation issues
I set my morning automation to play a specific playlist from Spotify, there's been no issue, but now it no longer plays that playlist, sometimes I wake up to "sorry, I don't understand" or it plays a completely random song. I've tried to rename the p...
Mesh Access point Missing Barcode
I have a Nest Router and Access Point that I'm trying to setup and for reasons unknown the Access point is missing it's bottom plate, where the barcode would be attached leaving me with an otherwise bare device with no print on it anywhere. So when I...
Renew membership
I need help renewing my subscription please someone contact me.
NO SOLUTION - Nest Wifi Pro = Slow ETHERNET / Wired Connection
There are a lot of posts about slow connectivity, but NO SOLUTION. The only solution seems to be getting a different router, which I am just about to do. Has ANYONE been able to figure out why some wired connections are so slow?My connectivity issues...
Original Google WiFi limits number of connections
I have a Gen 1 Google WiFi network that I have had up and running for a long time - multiple years.My architecture is FiberOptic Router (500 Mb up/down) connects to Google WiFi via Ethernet cable. Then the Google WiFi connects to my Network switch (4...
Apps unable to detect Chromecast until Nest WiFi Pro rebooted
Hello, I’m having an issue were periodically the Chromecast dongles are not detectable in Chromecast enabled apps (YouTube & Netflix) unless we reboot the Nest WiFi Pro mesh wireless network. The Chromecast dongles are accessible from the Google Home...
WiFi connection error Nest.com/w5
I keep getting WiFi connection error nest.com/w5. I have completed all trouble shooting as advised including restarting both Router and thermostat itself without success. I see this is a common issue for many. Any advice to getting this fixed? I have...
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