I did not receive information about a return address for returning the broken thermostat that was replaced by customer support. I checked my email and none of them have a PDF attachment with return information as was mentioned in other posts on the s...
Hi Community, our Nest Protects regular make a little beep every day. It's infuriating. It might be, checking the logs, the battery test. Certainly in app all tests are running and no issues are reported so I assume it is this.But why would every bat...
I am trying to resolve my warranty issue with the nest thermostat that I returned. It was returned in a timely manner, but I still got charged for a new thermostat. I am also very frustrated that it has been made so hard to try to get this issue reso...
I have a Freidrich heating and cooling unit in our bonus room. It was wired but we never had a thermostat installed. When it was installed we told them that we wanted to eventually hook up a Nest thermostat but I'm thinking that this is not an option...
Hi, We had an incident and I was trying to pull camera footage from our doorbell. I had a previous subscription and could pull a still photo but not the full footage. I logged in and decided to upgrade because it was marketed as last 30 days of event...
So I believe my Chromecast remote has just done a firmware update as I had a solid white light on the remote for a short while. Since then the remote does not connect at all. I have tried the following things to fix it and nothing has worked:1. I hav...
I bought the Nest wired doorbell and Google hub package. I have them set up on the same WIFI network and I told Google to sync my devices while sitting net to the hub. It answered OK and shows the the doorbell and hub next to each other.When anyone p...
I am having issues with the Nest Thermostat connecting to the Wi-Fi - there are no issues with the Wi-Fi connection for other devices within the house.When we contacted customer services we went through the troubleshooting process and they confirmed ...
